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What Are Workflow Management Systems

What Are Workflow Management Systems (WfMS)

Workflow management systems (WfMS) are software systems that provide the infrastructure to arrange, track, control, and coordinate workflows. As a rule, WfMS are capable of automatic routing, automated processing, combining independent systems and processes into a cohesive structure, integrating with existing infrastructure, and organizing products from assorted sources. WfMS can give an employee data he or she needs to complete the steps of a task, and provide follow-up notifications for uncompleted tasks.

Business Process Management (BPM) software

Business Process Management (BPM) software integrates workflows with other applications, systems, technologies, and human elements.